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General informations


Travel safely! With our assistance service 24/24 h
Isoleinviaggio offers to its customers a special assistance service through the no. phone active 24/24 h (+39/349/0087074 - 349/0087133) to call in case of need or information you might require during the journey.


Packages & hotel's price
- Houses and apartments: the prices are expressed in euro per apartment or per person. Unless otherwise indicated include rent, VAT, taxes and service fees. Not include (unless otherwise indicated): tips, transport, energy, security deposit, final cleaning, linen, extras and anything not in the table.
- Transfers and Car Hire: the prices are expressed in euro per car per way (unless otherwise indicated) in the case of transfers by private car. The rates of car rental are per car per day or per week as indicated.
- Packages: quotas are expressed in euro per person. Include (unless otherwise stated) the accommodation in rooms with private facilities, proposed treatment services (transfers, car hire, etc..) as shown in The quote includes.


Offers
Offers and discounts listed are not cumulative (unless otherwise indicated), are always subject to confirmation / limited places, are not retroactive and therefore are not applicable on booking concluded prior to their date of publication.
Offers targeted to families have always the in the same room (unless otherwise indicated). Age of the children indicated for the reductions and offers is to be understood not accomplished. To take advantage of special offers (married or wedding anniversaries), are required to present proper documentation.


Club Card
Many hotels, especially the villages and hotel club, on-site require the payment of a club card, unless otherwise indicated. This card entitles the use of equipment and services referred to in the description of the structure. In periods when it is not required to pay the club card, generally related services (entertainment, kids club, etc..) Are not available.


Parking / Garage
The parking and / or garage structures, where present, free or at extra charge, can be used up all the seats.


Facilities and Services
Equipment and services suitable for any hotel can not be temporarily in operation due to unplanned maintenance, inclement weather. May also be partly dependent on the number of customers present.


Information hotels
- Start / end of stay: please inform us immediately (even outside of office hours to our on-call service 24/24 h. +39/349/0087074 -0087133) If for any reason you are unable to start your stay as booked.
- Delivery / release rooms: the hotels usually provide the delivery room / apartment on the day of arrival not before 14:00 and the release of these by 10:00 am the day of departure. Each property applies its own rules which please comply. For the delivery or release of the rooms outside of these hours Please ask at the reception of the structure and / or communicate with our office particular times of arrival (after 18.00) or departure (the previous 07.00).
- Regulation hotels: in all the hotel facilities is not permitted for men, access to the restaurant wearing shorts and introduce food and drink.
- Treatment / meals: the fees include basic compulsory treatment indicated in the cards in the hotel unless otherwise stated.


City Tax
Please note that from 27.07.2011 the Italian Municipalities have the option of applying the city tax. This tax has not been included in our offers. If applied, may need to be paid by the customer directly to the hotel.


Pets
Are allowed on request. Confirmation is subject to authorization by the direction of the hotel. Please note also, that pets (dogs, cats) but allowed the structures are strictly excluded from the public areas and private beaches. It is advisable to bring along appropriate medical records.

 
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Isoleinviaggio Tour Operator
Group and individual travels to Sicily, Malta and smaller islands

Booking +39 095 7137198

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